Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Any amounts refunded will not include the cost of shipping. Shipping and handling charges are not refundable. You are responsible for any loss or damage to hardware during shipment. Shipping charges for all returns must be prepaid and insured by you. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Up to 50% of item's price - Items that are not in their original condition. Up to 10% of item's price - Unopened items in their original condition that are returned more than 7 days after delivery To qualify for a return, your item must be in its original packaging, unused, unworn, and have all the original tags attached. Additionally, it's important to keep in mind that used items are not eligible for return. Please note that items cannot be returned after this period. Our return policy allows for a 7-day window from the date of item receipt to request a return.
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